HOOK.NG WEBSITE AND APP PRIVACY POLICY

Last updated 1st July 2023

INTRODUCTION
We (Hook) respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hook.ng and or our mobile application, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you have the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the App includes:

Personal Data:
Personally identifiable information, such as your name, email address, and telephone number, bank account details for effective payment after transaction, and other information and interests, that you voluntarily give to us when you register with the Site or our mobile application, or when you choose to participate in various activities related to the Site and our mobile application, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind; however your refusal to do so may prevent you from using certain features of the Site and our mobile application.
Other Information such as those our servers automatically collect when you access the Site, such as your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device type, your operating system android or ios, your phone number, your country, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

Data From Social Networks:
User information from social networking sites, such as, Facebook, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.

Mobile Device Data:
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Mobile Application Information:
If you connect using our mobile application:

* GeoLocation Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

* Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

* Mobile Device Data: We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR PERSONAL INFORMATION

The Company collects and uses your personal information to operate the Website and deliver the Services. The Company does not sell, rent or lease its customer list to third parties. The Company may, from time to time, contact you on behalf of, including but not limited to, third parties about a particular offering that may be of interest to you. In those cases, your personal information (i.e. email, name, address, telephone number) is transferred to the third party. The Company may share data between/with, inter alia, the third parties to help perform statistical analysis send you email, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these Services to the Company and they are required to maintain the confidentiality of your information. The Company may keep track of the Website and pages our users visit within the Company, in order to determine what the Company services are the most popular. The data is used to deliver customized content and advertising within the Company to customers whose behaviour indicates they are interested in a particular subject area right, trademarks, legal rights, intellectual property rights or safety of the Company.

DISCLOSURE OF YOUR PERSONAL INFORMATION

The personal information you provide to us whether voluntarily or automatically as the foregoing paragraphs describes, may be used and disclosed without limitations, to our employees, staffs, insurers, professionals, agents, suppliers, subcontractors and/or other parties we deem fit for the purpose and in the manner reasonably necessary for the carrying out of the Services and for purposes set out in this Privacy Policy. Personal information may be disclosed and/or supplied between the third parties. When personal information is disclosed and/or supplied between the third parties, all terms and conditions contained herein shall have effect for the purpose of protecting your personal information. Compliance with legal requirements for the enforcement of law, regulations, court orders, subpoena, warrant during the course of a legal proceedings or otherwise may render our need to disclose personal information. Personal information may also be used to protect and safeguard the copyright, trademarks, legal rights, intellectual property rights or safety of the Company.

INFORMATION COLLECTED FOR TRACKING AND CUSTOMIZATION (COOKIES)

A ‘cookie’ is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the Website that provided it, and no other Website can request it. There are two types of cookies: ‘Session’: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site. ‘Persistent’: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning.

CHILDREN UNDER THIRTEEN

The Company does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Website.

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter any personal information on our Website and Services platform.

OPT-OUT & UNSUBSCRIBE

The Company respects your privacy and gives you an opportunity to opt-out of receiving information in respect of the Services by contacting us at help@hook.ng

© 2023 Hook. All Rights Reserved